frequently asked questions
What is a scrapbook?
A scrapbook is simply a decorated photo album that also preserves the stories and memories behind the photos. It can hold memorabilia like ticket stubs, old receipts, letters, etc. and also have each layout personalised for the loved ones. They can be wedding albums, baby books or some family treasures. Check out a few of our scrapbooks here!
What all can I personalise in a scrapbook I order?
You can get a customised handmade scrapbook as per your requirements. Tell us the colours, theme, occassion, text or anything else you can think of an we make those for you!
An entirely custom design made especially for you.
How long does it take for my scrapbook order to be made?
Depending on the size and quantity of your order, the scrapbook can take from 2 days to 10 days to be made. Please remember that we need the time to manually customise your order since it is entirely handmade. However, if there is a specific deadline which you want us to follow, kindly drop us a message with your order number and we’ll do the BEST we can!
What is a shadow box?
A shadow box is a craft device akin to a “deep frame” that is used for displaying three dimensional images or items.
So you have a bunch of treasured trinkets stuffed in the drawer of your nightstand or tucked safely in a box in the attic, because you’re not quite sure what to do with them. Don’t let your daughter’s footprint, your son’s first blue ribbon, or even your own vintage college tee sit in some dark place where nobody can appreciate them. Instead, show off those important mementos in a shadow box. Check out a few of our shadow boxes here.
What all can I personalise in a shadow box I order?
You can get the entire shadow box customised as per your need. Decide on the photos you want, pick the colours you like and send us the old receipts/ ticket stubs you’d like us to add to it. Absolutely anything you want and the product is guaranteed to WOW.
How long does it take for my shadow box order to be made?
Depending on the size and quantity of your order, a shadow box project takes anything between 1-3 days to be completed. However, if there is a specific deadline which you want us to follow, kindly drop us a message with your order number and we’ll do the BEST we can!
What are the payment methods available?
We accept the following modes of payment:
| Credit Card/ Debit Card
| PayTM (using QR code)
We do not offer COD option yet.
Do you ship across India?
Yes we do!
We offer free PAN-India shipping for all orders.
How long will it take to ship my product?
Once we have your product ready, it will reach you within 3 days.
Custom products take time since they are handmade.
However, we do offer priority shipping for urgent orders.
What’s your refund policy?
We offer a 10-day exchange/ return period for off-the-shelf products.
However, due to the nature of customised products, we cannot offer a refund.